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Privacy Policy |
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Our Privacy policy is that we do not use your
information for anything other than to ensure you of an excellent
shopping experience. This results in a more personalized service for
you. We are fully committed to protecting your privacy and do not
pass on your personal information to any other organizations.
We may use the data collected to analyse sales and trading patterns
to further assist us in providing a more comprehensive site. |
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OUR SECURITY POLICY
Book
Group Australia Pty Ltd has taken the best measures available to ensure
you can shop with confidence.
We have a secure transaction environment employing SSL or Secure Sockets
Layer technology which encrypts your information making it virtually
impossible for anybody to see keeping you safe at all times.
When you are making a payment you will see an icon on your browser
advising you that
you are in a secure environment and you can continue with confidence. |
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POSTAGE AND DELIVERY
A
flat rate of $9.95 postage and handling applies to all deliveries
in Australia.
All orders are delivered by Australia Post and we urge you to order
early to avoid delays in the peak times. |
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Exchange of items
Please
write the reason for the return on the packing slip you receive with
your delivery and include this in with the item(s). Also include in
writing the items you wish to exchange for. Telephone 02 9517 9255
to obtain the required authorization.
Goods must be authorized for exchange inside three weeks of order
date. No goods can be exchanged without the authorization number.
Please be sure to include a money order made out to Book Group Australia
Pty Ltd for $9.95 for the resending of your new items. We do not
refund but will exchange. |
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CREDIT CARDS
We
accept all major credit cards, i.e. Bankcard, Visa, Diners Club, MasterCard,
and American Express. |
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TAX INVOICES
All
orders are sent including a tax invoice.
Book Group Australia Pty Ltd A.B.N. number is 13 113 510 713 and is
registered for GST.
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